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Certified Water Damage Repair & Restoration
Rapid, certified restoration and repair services to restore your home or business after water damage with minimal disruption.
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WHY CHOOSE VICTORIA HYGIENE
Protecting Your Property When It Matters the Most
IICRC-Certified Experts
A professionally trained & certified team of technicians in Melbourne.
Next-Gen Technology
Modern equipment for faster drying and damage recovery.
18+ Years of Excellence
Trusted industry experts in water and flood restoration.
Rapid Response
On-site within 45 minutes to prevent further loss.
Eco-Friendly Solutions
Safe, non-toxic cleaning and restoration methods.
Fully Insured
Protecting your property with public liability insurance.
Dedicated Project Manager
A single point of contact for end-to-end support.
Seamless Restoration
Restoring your property as close as possible to its original condition.
OUR RESTORATION PROCESS
Water Damage Restoration Process in Melbourne
Water damage can happen due to burst pipes, leaking roofs, appliance failures, or sewage overflows, causing serious structural issues and health risks. At Victoria Hygiene, we manage all types of water damage — from clean water to grey water and black water contamination. Our team responds within an hour anywhere across Victoria, ensuring a fast and effective restoration.
Here’s how we typically restore water-damaged properties:
Step 1
Site Assessments
As soon as we receive your call, our experienced team arrives at your property, typically within an hour for emergencies. We carefully inspect the entire area, identify the water source, and check for electrical, structural, or health hazards. A complete damage assessment is carried out before starting the restoration process.
Step 2
Water Extraction
Using powerful, industrial-grade extraction equipment, we quickly remove standing water from floors, carpets, and other affected surfaces. This step is crucial in preventing further property damage, odours, and mould formation. Our team ensures every inch of the affected area is free from visible water before moving to the next stage.
Step 3
Water Drying & Sanitisation
After water extraction, we use commercial air movers and dehumidifiers to thoroughly dry wet structures, flooring, and furnishings. All exposed areas are sanitised with antimicrobial solutions to eliminate bacteria, odours, and mould spores. This step ensures your property is clean, safe, and ready for further restoration.
Step 4
Moisture Checks & Documentation
Our experts use advanced moisture meters to detect hidden moisture within walls, floors, and structural materials. We continuously monitor drying progress to meet industry standards. During this process, we also assist you with detailed reporting and documentation, helping simplify your insurance claims and paperwork requirements.
Step 5
Final Inspection & Handover
Once the drying process is complete, we conduct a comprehensive final inspection of all previously affected areas. This ensures your property is fully dry, safe, and hygienic. We recheck moisture readings and structural conditions before handing the site back to you, ensuring complete satisfaction and peace of mind.
If needed, our team can also provide full repair and material reinstallation services, including plastering, painting, and flooring.
QUICK TIPS
What to Do Immediately After Water Damage
Water damage can occur anytime and anywhere, affecting both residential and commercial spaces. In such emergencies, it is always recommended to immediately call a professional technician. Call 1800 782 949 for a quick emergency water repair solution in Melbourne and nearby areas.
Follow these tips below to prevent further water damage before the repair experts arrive.
- Check and Stop the Water Source: Identify the cause and take immediate action to prevent further leakage. If the water damage is due to internal sources such as burst pipes or appliance malfunctions, turn off the water valves and main water supply immediately.
- Ventilate & Dry Out Quickly: Open all doors, windows, and fans to allow fresh air to circulate, reduce humidity, and naturally evaporate trapped water from affected areas.
- Turn Off Utilities: To prevent hazards, turn off electricity from the main power box and unplug electronic appliances.
- Avoid Contaminated Water: If the water damage is caused by a sewage blockage, avoid contact with black water, as it may contain harmful bacteria, chemicals, and other contaminants.
- Protect Valuable Items: If possible, move easily portable items, especially timber furniture, as it is prone to water stains. Avoid moving heavy items to prevent injury.
Connect With Us
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We serve Richmond, Brighton, Melbourne CBD, St Kilda, Altona, Box Hill, Collingwood, Craigieburn, South Melbourne, West Melbourne, North Melbourne and all Victorian suburbs.
Frequently Asked Questions
Common Water Damage Repair Questions Answered
What are the most common causes of water damage in homes?
Common causes include burst pipes, leaking roofs, blocked drains, appliance overflows, and severe weather events like heavy rain or storms. Identifying and addressing the source early can minimise structural damage and health risks.
How soon should water damage restoration begin?
Restoration should start immediately after the incident to prevent mould growth, timber warping, and other long-term issues. Our emergency team is available 24/7 and usually arrives within one hour in Melbourne and nearby areas.
What are the signs of hidden water damage?
There are numerous signs of water damage, such as a musty odour, water stains, peeling paint, mould, etc.
Do you provide mould prevention and removal?
Yes, our expert team thoroughly inspects the property using thermal scanning and other advanced detection techniques to identify mould and moisture issues. We then remove the mould and repair the damaged areas to prevent future growth.
How long does the water damage restoration process take?
It all depends on the severity; it could take anywhere from a few days to several weeks for complete water damage restoration.
Do you help with insurance claims?
Most insurance policies cover accidental water damage. We assist clients by providing damage assessment reports and the necessary documentation to support your insurance claims.
How do you check damaged areas and items fully restored?
After water extraction, our team monitors the repaired areas with daily visits. On the final day, we conduct a full property rescan to ensure all damaged areas and items are fully restored.